TransLink is reminding riders to tap their Compass Cards — not their wallets or phone cases — when getting on the bus or going through the SkyTrain fare gates.
With new payment options, which include credit cards and mobile wallets coming this spring, the region's transportation authority said there are concerns about "card clash." According to a press release, if a wallet or phone is tapped an unintended card could be charged, however "under no circumstance will multiple cards be charged during a single tap."
The new payment option is designed to make it easier for tourists and infrequent transit riders to access the bus or SkyTrain, according to TransLink CEO Kevin Desmond.
"Tap to pay is going to make taking transit even easier," said TransLink CEO Kevin Desmond. "Giving people more payment options will greatly increase convenience, especially for people who aren't regular riders. We plan to launch tap to pay this spring to ensure we provide this new convenience in time for tourism season."
Once the new initiative is launched, Desmond said it will reduce ticket line-ups and mean that riders will no longer have to worry about finding exact change when accessing transit.
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