The last 15 months have undoubtedly had an effect on Coquitlam residents, regardless of where they live or what they do in the community.
Starting today (May 27), the city is providing an avenue for feedback in hopes of figuring out where possible improvements can be made on the overall quality of life.
After COVID-19 cancelled it in 2020, the annual voluntary Citizen Satisfaction Survey has returned and is underway until mid-June.
The goal is to understand how the public perceives the city’s services and how it can approach community issues in an effective way that benefits everyone.
The survey also aims to address Coquitlam’s budgeting process, as well as strategic and business planning.
In 2019, the city received a “highly satisfied” score from residents, including:
- 98% = Means for a good quality of life
- 96% = Satisfied with city-provided services
- 88% = Good value for residents’ tax dollars
You can visit the city of Coquitlam’s citizen satisfaction page to take part in the survey.
This marks the first time the survey is available online, the city says.
It adds that all information in the Citizen Satisfaction Survey is confidential and will be led by Ipsos, who will also be making phone calls to some residents to answer questions.