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Save-On-Foods reducing store hours in response to COVID-19

Seniors and persons with disabilities and/or health concerns can shop from 7 to 8 a.m. to allow for social distancing
On Monday morning the meat department at the River District Save-On-Foods store was sold out, with the exception of some plant-based burgers. Photo Sandra Thomas

Save-On-Foods is taking measures to do its part to contain the spread of COVID-19 and meet the unprecedented consumer demand on its 178 stores in four provinces and online shopping.

Starting tomorrow, March 19, all store hour will be limited to 8 a.m. to 8 p.m. Currently, most Save-On-Foods stores are open from 7 a.m. to 11 p.m.

A press release from Save-On Foods Wednesday afternoon said all stores will open from 7 to 8 a.m. for seniors, persons with disabilities and those most vulnerable who need to shop in a less hectic environment and allow for social distancing, as recommended by health officials.

Save-On-Foods is also encouraging those customers who can shop in-store to do so and leave online shopping services available to those who are not able to get to the store, including seniors, people with disabilities and those who are ill or self-isolating.

 Limiting operating hours will give the teams at Save-On-Foods additional time to clean and sanitize, restock the shelves and better serve their customers. It also gives the front-line grocery store workers a much-needed chance to recharge during these unprecedented times.

 “It is not business as usual and my amazing team of 21,000 team members has a big job to do as they work around the clock to replenish the items our customers need,” said Save-On-Foods president Darrell Jones in the press release. “As always, Save-On-Foods will continue to work hard to safeguard the health of our team members, our customers and our communities. We have never seen times as turbulent and as uncertain as these and we are so proud of the great work our teams are doing.”

Save-On-Foods is committed to doing what it takes to ensure it can keep up with the changing expectations of the millions of Canadians counting on them for food, medicine and household supplies. You can watch a video message from Jones here.

Additional measures undertaken by Save-On-Foods in response to COVID-19 pandemic include:


The company is amplifying its already high standards on food safety, sanitation and cleanliness.

Stores are increasing measures to reduce the spread of COVID-19, including hand-washing and disinfecting high-touch surfaces.

Encouraging social distancing in all stores.

Senior shopping hour and limited store hours.


Not experiencing a widespread shortage of food but, working around the clock to address supply chain challenges the company is facing in getting goods to stores.

Enforcing limits on high-demand items.

The company will not be raising prices in response to the COVID-19 pandemic.

Team members

In accordance with public health directives, the company has directed team members who are ill or who have potentially been exposed to self-isolate.

Working with team members on a case-by-case basis to minimize any interruption in pay.

The company is committed to minimizing interruption in pay for team members who are required to self-isolate for 14 days.

Online shopping

The company has increased their fleet of delivery vans to keep up with the demand on its online shopping.

Customers who can shop in store are encouraged to do so in order to leave the delivery option available for those who aren’t able to get to the store, including seniors, people with disabilities, and those with the novel coronavirus.