Be careful of suspicious sales people claiming to be from FortisBC and asking to see your furnace.
The warning comes after the utility received a spike in complaints of people showing up unannounced in recent weeks, claiming to offer appliance or meter inspections, or selling or repairing any products.
"Our visits are often by appointment, and we always carry valid identification," the release said. "So, if you receive a visit from someone claiming to be from FortisBC, ask for their information and contact us to verify."
A FortisBC spokesperson says company representatives never go door to door.
If the salesperson asks to see your gas or electricity bill, decline. Your bill contains personal information and should not be shared with anyone.
If you believe you have been a victim of fraud, report it to the Canadian Anti-Fraud Centre at www.antifraudcentre.ca or by calling 1-888-495-8501. As well you should let your police department know.
Customers can also be certain they are speaking to a legitimate FortisBC customer service representative if they contact FortisBC at 1-888-224-2710.
