The Editor,
Re. “Tri-City care facilities fare well against regional stats” (The Tri-City News, June 10).
I am writing in response to the article written by reporter Sarah Payne about the Canadian Institute for Health Information report as it pertains to Burquitlam Lions Care Centre in Coquitlam.
My 92-year-old mom has been a resident of the BLCC for three years and I have been very pleased with the care she has received from the staff. The staff are compassionate and treat the residents as if they were their own parents.
The residents are always reminded that BLCC is their home, not just a place to stay. I have seen the staff on many occasions stop what they were are doing to sit and chat with a resident who is confused or lonely or agitated.
Statistics never show the real picture of a place. Statistics do not show the kindness of a staff member, the compassion for a confused mind, the love of a hug for a sad and lonely person.
I do not understand the purpose of the newspaper painting such a negative picture of a place that is home to 76 people who are in the end stages of their lives. While BLCC is not a beautiful, new facility, the staff make it a good place for residents to live out their days.
Bernice Muir,
New Westminster
