When it comes to tobacco in the Lower Mainland, the no. 1 name is Express News & Smokes. With 27 locations offering a wide variety of tobacco and convenience products, Express News & Smokes has built its reputation on not only having the biggest selection, but also having staff with a high degree of product knowledge.
“You can go anywhere for a pack of cigarettes,” says Sutha Nada, Director of the Express News & Smokeschain. “But if you want to really know about cigars, e-cigarettes and other products, you should come to speak with us.”
Sutha said he routinely brings in product experts to train and teach his staff, so they can share that incomparable knowledge with customers.
“We have training sessions on every new product even before it hits the floor,” he says. “When it comes to things like e-cigarettes, I want to make sure my staff is able to demonstrate how to safely use the products. And for things like cigars, they have to know where and how they are made, and whether a particular cigar goes with certain food, or wine, or even a certain occasion.”
According to Sutha, no other outlets in the Lower Mainland boasts the kind of inventory that sets Express News & Smokes apart.
“We carry a lot of cigars,” he says. “And we’re the only ones in the Lower Mainland to carry some of them. “
For Sutha, who started the business in 2005 with just one Skytrain convenience store, it’s all about giving customers superior service.
“It’s important to be honest about your products,” he insists. “We just want to make sure people get exactly what they are looking for.”
If you’re looking for the Lower Mainland’s largest selection of fine cigars, plus e-cigarettes, e-juice, retro soda, pop and candy, stop by any of the Express News & Smokes shops across the Lower Mainland, or visit them up online at http://expressnewsandsmokes.com/.