Keith Louw, Location Manager at First Memorial Burkeview Chapel, has been a funeral professional for more than 33 years and still enjoys his job.
"People get into this line of work because they want to help people," he says. "We enjoy assisting people and helping them deal with the myriad of things that accompany the end of life."
First Memorial Burkeview Chapel is part of the Dignity Memorial network of more than 2,000 funeral homes across North America. But Keith and his colleagues work to make First Memorial Burkeview a local funeral services provider.
"We've been in this building since 1999," he explains. "Everything here is on one level with no stairs or elevators, so we're very accessible. Our chapel holds 200 people, but we do have two overflow areas for large funerals. In addition, we can make the chapel into a smaller venue for more intimate services."
The building itself has a bright, modern look without the dark colours often associated with funeral homes.
"People feel comfortable coming here," says Keith. "The Tri-Cities community is a very diverse community and we like to create a life well celebrated theme for each and every family we serve. Whether that be a formal “Traditional Service” or a “Celebration of Life”. Our funeral professionals pull out all the stops to make the event meaningful to the family.
People who use the services of Keith and his colleagues at First Memorial Burkeview Chapel have typically been to the premises before and looked at the facilities.
"That's important when choosing a funeral services provider," says Keith. "You should visit the facilities and meet the funeral professionals. At First Memorial Burkeview Chapel, we're happy for people to make an appointment and just come visit. Sit and have a coffee with us and have a conversation about the services we offer. There's no obligation when people come for a visit or consultation."
For more information on First Memorial Burkeview and the services they offer, call 604.944.4128, visit the website at www.firstmemorialportcoquitlam.com, or stop by 1340 Dominion Avenue, Port Coquitlam.